Quite often there are situations when a working laptop is connected to a power source, but you can not charge the device. It happens that even a completely new technique does not work from the network. As a rule, a special icon on the screen warns of this, identifying the state of the battery. If the indicator is flashing, you need to search for reasons why the laptop is not charging.
Phased diagnostics
The laptop does not charge in the following situations:
- The external power supply unit has broken;
- An error has occurred in the software, which controls the charging process;
- the internal charging circuit has failed;
- The charging limit for the battery is exhausted.
Eliminate the technical causes of the problem – connect the laptop to another charge or charge it to another laptop, and make sure the power outlet is working. It also makes sense to remove the battery and try to connect the laptop to the network without it. These manipulations will allow the elimination method to establish the cause of the failure.
As a rule, the battery is designed for 300 charging cycles – the sooner the limit is set by the manufacturer, the more likely it is that the battery on the laptop is not charging for this reason.
If the failure of the external power supply is not only able to diagnose the user, but even to carry out repairs on his own, the failure of the internal charging circuit or software malfunctions requires the qualified assistance of a service engineer.
Emergency technical assistance
Our service center will promptly provide your laptop with qualified technical assistance, having previously carried out high-precision diagnostics. Experienced experts will determine as precisely as possible why the laptop battery is not charging. We “treat” all popular notebook models – Asus, Samsung, Lenovo, Dell, HP and others.
Address and our workshop for the repair of personal equipment will quickly return to life your device!